In particular, since the consultations received through , data can be extracted without the developer’s hands, and since the contents of the chat consultation are displayed as is, other departments can nod their heads when they see customer opinions. Once delivered, I will prioritize and change what can be done right away, and schedule and reflect as much as possible what will take time. Q. What does Channel Talk mean to the PetF operation team? It is a tool that most accurately visualizes what the PetF operation team is pursuing. To the extent that the functions provided by Channel Talk will soon become the team’s KPI. Channel Talk is a perfect fit for the operations team that wants a customer-centered, customer-friendly business like Pet Friends. Channel Talk is also a tool that allows customers to feel who the counselor is. Customers can feel trust in us just by looking at the profile photo and greeting.
If you build trust through consultation it will soon return to retention
I think it is difficult to achieve a repurchase rate of 83% in commerce. If it is not based Canada Telegram Number Data on trust. I want to tell you that the customer experience created through Channel Talk is another competitive advantage for online shopping malls where the unit price is not high, and it creates good synergy in sales and retention. In a similar way to CRDT, we designed a way to sort the profile key in a format where 1.5 is added when moved between indices 1 and 2. So far, we have shared the content announced at the Channel Talk development team’s Tech Talk . Our team is open to better technology and not afraid of new challenges. If you want to apply various technologies directly to development, join the channel team What percentage of customers who are difficult to attract through Paid Media go on to sign up for membership? What percentage ends up making a purchase? Marketing doesn’t end with attracting people to a website; it starts from there.
Channel Talk has a very easy and fast feature for on-site marketing
This function collects and reports incoming customer data, records customer behavior Thailand phone data on. The website, and automatically sends marketing messages to customers who took specific actions. Channel Talk calls this feature ‘Campaign.’ Channel Talk campaign example If you are connected to. Seoul and have not made a purchase for two weeks after signing up, it will be sent every Monday at 9 am. If you are a customer who has registered as a member, you have a very strong intention to purchase. Nevertheless, if there are no purchases, there is a high possibility that the customer is considering leaving. At this point, we will contact the customer and set up a campaign to get them to return. Target audience If you are connected to Seoul and have not made a purchase for two weeks after signing up, it will be sent every Monday at 9 am. TIPIf you have already designated Seoul customers as a segment in your customer contact information, you can use segment import. Start event If you are connected to Seoul and. Have not made a purchase for two weeks after signing up, it will be sent every.
