It’s okay because it’s not an important feature this time. Developer : (Oh? I guess I ate some airborne food) Take your time studying magic keywords that are commonly used by developers. If you use terms such as React and Node, you might wonder if this operator has eaten a […]
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There is a way to make problem solving 10 times faster. When you click B in the A menu, C pops up, but this is where the bug occurs. Please provide detailed flow of the bug situation. And before reporting a bug, the developer is happy if you test it […]
Securing 2 content reviewers Suspension, pay reduction, and job change measures for the person in charge of creating the content in question A sincere apology In 2015, when the MERS outbreak threatened the health of the entire nation, there was an incident where Vice Chairman Lee Jae-yong personally bowed his […]
When issues are handled well in a company , employees are motivated. It gives me the belief that ‘our organization can quickly respond to problems and develop.’ In order to reach such beautiful conclusions, we must create a culture in which the entire organization can be proactive. We need to […]
As services become more advanced and expanded, operators are able to spend time thinking about and solving problems that can satisfy more customers. Jimsa has built a solid CX team based on the experience of finding answers from customers! It seems like a company worth noting for its best practices […]
Originally, we had no choice but to abstractly discuss internally what was causing problems such as pages with a high number of customer churn and problems with what the service was intended to provide and what customers perceived. Now we can quickly make decisions on such issues based on numbers. […]
We will tell you how to evolve from CS to CX through Jimsa’s vivid example! 1. ‘Jimssa’, a service created by customers and raised by customers Jimssa was a service that started from the customer’s perspective from the beginning. The CEO of Zimsa came to Seoul after graduating from high […]
Also , some people take out debt to grow crops without knowing the results of that year’s farming . I wanted to find a way out for these people, so I created a farming fund. I hope these points are well conveyed to the customers of the farming fund. I […]
You said the site purchase conversion rate is 8-10%. This figure is more than eight times higher than the average. Source: CEO Jongbeom Park’s Facebook Basically, I think the conversion rate is high because there are many people who come in because they received a recommendation rather than an advertisement […]
Hello CEO! Please introduce yourself Hello, this is Jongbeom Park from ‘Farming Fund’, an agricultural product crowdfunding platform. Farming Fund is an ‘agricultural product crowdfunding platform’ that allows farmers to farm with money ordered in advance and have agricultural products delivered directly from the place of origin when it is […]