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Automatically collects customer information when consultation

Usually, you pay a basic fixed fee every month plus an additional 100 won per consultation room . (Monthly fixed cost + per room charge = total monthly fee) Channel Talk supports the use of Kakao Counseling Talk for free (yes, it’s really free! 0 won fee. Since the free plan (plan) supports linking basic chat counseling and Kakao Counseling Talk, you can use it unlimitedly by simply linking the counseling talk. (There is no additional charge whether the number of consultations is 10 or 1,000 per month.) If you are curious about the detailed fee structure, please refer to the price information page. [Naver Talk Talk] This service is provided free of charge to individuals sole business owners corporations groups! Continue using the counseling tool you have been using and introduce Channel Talk! Why.

First integrated consultation management is possible

When using Channel Talk, you can collect real-time inquiries from the homepage, Kakao India WhatsApp Number Data Talk, Naver Talk, and Line inquiries in one place on the Channel Talk manager screen and respond in an integrated manner. Customer inquiries can be collected in one place, so there are no missed consultations and consultation management. Efficiency also increases. See blog post about success stories of KakaoTalk integration) ⑵Second, customer churn decreases. One of the disadvantages of KakaoTalk consultation that customers have mentioned is customer churn. We made every effort to bring one customer to the site, but the moment they click on Kakao Talk consultation, the customer moves away to the KakaoTalk app, increasing the churn rate. On the other hand, when Channel Talk is introduced, a real-time consultation function is provided to reduce such deviation. If a customer uses my real-time consultation by clicking the start new conversation button on the homepage rather than Kakao consultation.

he chat consultation starts immediately within

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The site without having to leave the homepage, which reduces customer churn. Kakao Latvia phone data Counseling Talk Real-time chat consultation selection Customers can choose the consultation method they want. Third, automatically collect customer information When a consultation begins with Channel Talk, a profile bot appears. This feature allows you to naturally collect the customer’s name and phone number. Begins In addition, it automatically collects customer information such as. The path through which customers came (referrer), the page they are currently viewing. The page they visited in the past, and the total number of visits, and collects this information and displays it as a customer list, making it excellent for collecting and managing customer data. Customer information collected through Kakao consultation is displayed in the customer list. ⑷Fourth, marketing is possible with customer information collected diligently. You can’t just leave the customer information you worked so hard to collect.

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