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A more detailed explanation can be found on Kakaos official website

In Channel Talk, you can use customer information to set various filter conditions and send texts/emails to customers accordingly. For example, by using the most recent access date as a filter, you can send a new product update notification text message to customers who have not visited in the past 30 days, or send a discount coupon to VIP customers whose cumulative purchase amount is more than 300,000 won. Because personalized marketing is possible like this, churn will naturally decrease and repurchase and return visits will increaseKakao Friend Talk In this way, you can filter customers and send messages. ⑸Fifth, you can communicate with customers at any time through a dedicated app Unlike other services that do not allow consultation on mobile devices.

Channel Talk provides a dedicated app so you can respond to customers

Through mobile devices. 5. Introducing KakaoTalk consultation: How to build a KakaoTalk Indonesia WhatsApp Number Data customer center Now, are you ready to introduce Kakao Counseling Talk? I will teach you how to build a Kakao Talk consultation customer center using Channel Talk. 1. Verify Kakao Business :Please verify your business channel at the Kakao Business Certification Center.kakao Sign up for Kakao Customer Center 2. Sign up & set up Channel Talk:After completing the registration by clicking the free trial button on the Channel Talk homepage , go to [Channel Settings] → [External Service Linkage] on the administrator screen and click [Install] for Counseling Talk. 3. Integration completed:If you have followed along so far, the consultation chat will have been linked. You can now check customer inquiries received through KakaoTalk on the Channel Talk manager screen! Wait, do you need a more detailed guide? View detailed KakaoTalk linkage guide Frequently Asked Questions Q.

Im curious about the difference between consultation

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Talk, notification talk, and friend talk. Friend Talk : This is a function to send marketing Lebanon phone data messages using the Kakao system. You can only send messages to customers who have added you as a friend. Notification Talk : This is a function that automatically sends informational messages such as delivery notifications, payment notifications, and order notifications . Advertising messages cannot be sent.  ( KakaoTalk Biz Message ) Q. I’m not sure what Channel Talk is. Channel Talk is basically a real-time chat window attached to the homepage. If you look at the bottom right of the screen you are currently viewing, you will see a round button. That is Channel Talk! In addition to basic consultation functions, Channel Talk also provides marketing, CRM, and team messenger functions For detailed explanations, please refer to the Channel Talk website and introduction video.

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