I wanted to bring this experience online, so I created a perfume recommendation chatbot. Another reason was to create differentiation online. Even if you revamp the product page and upgrade the product, there are limits. There are many similar products. I thought I needed to differentiate The Perfume through great customer experience. Q. How did you organize the chatbot scenario? For two years, we conducted “perfume coaching” to recommend The Perfume’s perfumes to 1,600 customers. It was really difficult, but we collected data through Google surveys and implemented a chatbot by adding online experience and know-how. Q. There are many different types of perfume. Did you have any difficulties creating the chatbot? Above all, the process of creating and verifying the initial scenario took the longest.
Even now that I think about it I really had a hard time
I couldn’t sleep for two and a half months and wrote scenarios until dawn and set up Greece WhatsApp Number Data the support bot. When I finished making it, there were 226 question-and-answer buttons. In fact, as the number exceeded 226, the chatbot program operation slowed down, requiring a lot of patience. Q. Wow… Have you ever thought of using a chatbot solution agency? I wanted to implement a perfume recommendation system that I wanted, but I found out that it costs 20 to 30 million won just to set it up. So, I just kept it in my mind, and then I stumbled upon chatbots and started studying supportbots right away. As I studied, I became convinced that I could create a perfume recommendation chatbot in the direction I wanted. I thought that if implemented well, the results would be certain. Q. Is the effectiveness of the perfume recommendation chatbot service certain? The site purchase conversion rate is about 20%. Half of the visitors run the support bot, and about 30% of them make a purchase.
After seeing the results through the support bot and going
Through consultation, about 90% of people make a purchase. Q. Wow, a purchase Kenya phone data conversion rate of 20%. Your hard work is worth it! I think I created my alter ego as a support bot. Usually, the purchase conversion rate on online sites is around 1%. On The Perfume site, a support bot is performing the role of a single store clerk. It wasn’t easy to make, but considering its cost-effectiveness, it’s definitely worth doing. Q. You are a complete support bot master. Lastly, who would you recommend Channel Talk to? Support bots are like ‘water.’ I think it can take any shape depending on where it is put. I think it would be too disappointing to end this service with just delivery inquiries or information delivery. People around me ask a lot about support bots, and they tell me to first create simple logic like a psychological test. The most important thing is for the seller to consider the customer’s perspective and convey what he or she wants well.