电报 - @latestdbs

You have to repeat the same

Only with a good strategy can good improvement and execution be possible. Don’t people often think of CS as the domain of execution and place too much burden on the execution team? If you want to turn your customers into fans rather than haters, it’s time to step up and think about your CX strategy. What if you are an operator? You must act like a ‘coach’ within the organization to repeatedly improve and implement.  thing 500 times within the company for improvement to occur. For the company to grow sustainably, the operator must continue to remind members who are obsessed with quantitative growth of a customer-centered perspective. In startups, there are people called handymen. It is usually expressed as CEO, planner, PM, operation team, CS team, etc. on business cards. If you fall into the following categories, you are likely to fall into this category. Everything except development and design Written as a generalist, read as a handyman I do all the things that are difficult to entrust to someone else.

A series of worries such as

I don’t think I have any expertise’ and ‘I’m not sure if my career is ruined.’ I’m not a Mexico Telegram Number Data startup handyman, I’m an operator. In startups, there is a unique group of women who cannot be defined by any job title. And recently, there is a movement to redefine them. At the center of this change is Cheon Se-hee, a successful operator. Initially, he was in charge of CS, but he was recognized for his abilities as a generalist by participating in product development, creating and distributing policies when internal and external issues occurred, and serving as a system planner to simplify processes. It is also a good example of how generalists can grow in business, breaking the prejudice that ‘to succeed, you must develop expertise in one field!’ In fact, she has become irreplaceable based on her know-how from experiencing all stages of operation until a startup becomes a unicorn. She is everywhere and nowhere, redefining them. Who is operator Cheon Se-hee? Startup Operations Master “Hello! I’m Cheon Se-hee. When I work, my secondary character is called ‘Bella’.

I built my career focusing on service operation and

Telegram Number Data

BTOB marketing at Naver, McDonald’s Korea, and Woowa Brothers, and. Later Bahrain WhatsApp Data operated as business manager at Class 101 and Channel Corporation. “I have accumulated a variety of experience and know-how in sales and marketing.” ‘Operator’ is a popular occupation in Silicon Valley. What is interesting is that operators whose names are unfamiliar in Korea have emerged as key. Human resources that cannot be hired in Silicon Valley. In fact, in Silicon Valley, highly qualified people who have graduated from MBA degrees and taken management courses work as operators. For example, even in large IT companies such as Google, the customer team (CS/CX team) is assigned to the product team to provide opinions on product development and suggest development direction. Information exchange is also active through the operator community.

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