It’s an online platform, but it first grew offline, right? It’s novel. In fact, offline stores have been a great help in service growth. At first, no one came in. Still, I went to work at the store every day. Even on the weekend, I went out one out of two days. At that time, we understood the needs of our customers in detail. I met and talked to customers every day, and I think that was the research period. Everyone had similar thoughts. We let you know by watching how our services are used, and reflected any improvements. Usually, we hire testers to develop the product, but we developed the product by seeing how actual users use it. A friend who was a middle school student at the time is now an office worker and comes to make company goods. Did you do everything from offline store operation to site operation and product development yourself?! This will be the case for any company in the beginning. Since there are only a few people, we take pictures of tees, do packaging, and deliver.
I created a banner on the site and also changed
The store sign. In particular, I worked in CS (customer service) for nearly 6 years. I received Indonesia Email List phone number 1 directly. I needed to give an estimate or detailed information, but I didn’t have time to educate anyone enough to know. We have developed our service by always talking directly with customers, both in stores and over the phone. The number of products continues to increase. Create a 50% repurchase rate through addictive customer satisfaction Have you unintentionally(?) been conducting business in a customer-centered manner? Marple does not distribute pre-made products. It is possible to produce products based on customer requests and requests. So, if the customer is not satisfied, it is meaningless. If you are holding an event on Children’s Day, there are no custom-made t-shirts for the event. There is no substitute at that time. Since we had to create a product that exists in the world based on customer requests, we couldn’t be customer-centered. On the Marple website, you can see about 48,000 customer reviews.
I think you will feel a great sense of accomplishment
When you see customers using it satisfactorily. I read all the reviews. Please post a story Guatemala WhatsApp data about wearing it on a family trip or wearing it to a game and winning the game. I like how it blends into the daily lives of various people. The repurchase rate is about 50%. I think you’re addicted to making your own things. Do you also use Marple? I like the artist who drew Hyukoh’s album jacket, and he applied for a store in Marple Shop. The phone case I am currently using is also made by Marple. At Marple, you can customize over 600 products to your liking. CEO Hye-yoon Park’s imagination becomes reality. I think the CEO must have been working tirelessly to turn the author’s work he wanted into a phone case. How did you survive? In some ways, I was able to achieve it because I didn’t have a big goal. If you have a goal like 100 billion won, the difference from reality is big, so stress increases. It’s hard to hold on. There are people who are good at looking at data and approaching the market analytically. That’s their territory.
