There is a way to make problem solving 10 times faster. When you click B in the A menu, C pops up, but this is where the bug occurs. Please provide detailed flow of the bug situation. And before reporting a bug, the developer is happy if you test it on iOS, Android, and PC and let them know! (Although it’s a Channel Talk ad) A real tip for the operator 2) Developers dig deep, operators sell widely Operator : Developer. It seems like our app is really fast these days. Jjangjjangman Developer : (We improved performance overnight… I’m impressed that they even recognize things that aren’t clearly visible…) Developers confess that they know less about the entire product than you might think. They say that although there are people who know the product well, no one knows much about it. Everyone doesn’t know much about anything other than the code they wrote themselves. So, while the operator sells the product thinly and broadly, he or she can connect issues that are problematic to the overall product.
As an operator how many times do you use our company products per day
Developers trust and rely on operators who know the product more thoroughly than they Italy Phone Number Data do. Rather than sniping at bugs, try providing feedback that helps with product functionality. Developers will think of Operators as a beacon of product development. Developers and operators must come together to become a T-shaped person. 3) Let’s pull the cavernous developer out of the cave. Operator : Ouch! 50,000 messages are being sent out to customers due to disabilities. Developer : (Hmm… Why was this code merged and distributed without my knowledge…?) When developers encounter a problem, they first think about the root of the problem. No, I only think about the essence. per day to a specific group of customers. At that time, developers were going into a cave and looking at the code rather than the customer’s situation. Unable to bear it any longer, we prepared a compensation plan and issued an apology notice to the customer within 24 hours.
In addition we identified the cause of the problem
Reviewed it, and announced a follow-up management system. How about facilitating a Iceland phone data culture where operators step forward to resolve emergency failure situations like this and reflect on follow-up measures? Operators can turn crisis into opportunity! Developers exploring nature in caves Why do you only bring up difficult stories… Skills in responding appropriately to what the developer says 4) Developers don’t say difficult things for no reason, right? Developer : Hongsi is the taste of Hongsi Operator : What is the taste of Hongsi? Developer : (How do you say this?) Don’t try to understand too much development terminology. Just memorize it. Let’s tell them exactly what they want. So the operator just needs to ask the developer how long he can do it. Let me just be very precise. 5) If you mix in appropriate development terminology, it gives the feeling that you are eating a lot of engineering work. Operator : The server needs to send a URL, but the API is not yet complete? You only need to check it when the page is on, so there is no need to save it to the DB.